This report contains a summary of relevant information about a client subgroup: deceased clients. For a given date range, it displays how many and which clients died in that period. It also aggregates causes of death, gender, indigenous identity, citizenship and veteran status, and housing status at death. The report shows trends of client deaths over time, contains information about related incident reports, and assists caseworkers to audit their files by indicating which deceased clients still have open files.

When refugees have nowhere else to go, they end up in emergency homeless shelters. But how many of them are there, and what are their needs? This report contains a breakdown of countries of birth and languages spoken by refugees. It also compares refugees against clients with other citizenship statuses, along the dimensions of: gender, age, housing status, sources of income, identification, contributing factors, and service usage. Finally, it includes a priority list of homeless refugees.

It’s well known that veterans are overrepresented among those who experience homelessness. Resources are available from Veterans Affairs Canada, but sometimes making that connection is difficult. This report contains a breakdown of veterans by veteran status, status verification, and referrals to Veterans Affairs Canada. It also compares veterans against non-veteran clients along the dimensions of: gender, age, housing status, chronic homelessness, sources of income, identification, contributing factors, and service usage. Finally, it includes a priority list of homeless veterans.

Get those client files in good shape! This bundle includes four premium reports focusing on the completeness of your Client Information:

1. Client Vitals Completeness;
2. Client Information Completeness;
3. Housing History Completeness 1; and
4. Housing History Completeness 2.

Reports can be purchased individually or as a bundle for 40% off regular price!

Hunt down those duplicate clients! This report uses advanced methods to identify potential duplicates, helping you identify duplicate clients with misspelled names, swapped middle-first names, and even matching aliases. You get to choose whether to include clients with Declined - Anonymous consent, and whether you want to expand your search to other Clusters. Improve your database's uniqueness today!

This report contains a visual representation of the dates for which Housing History (or Admissions) data is present or absent for each recently assisted client. The report prompts for a single service provider and a date range, and every client that received services of any sort from that service provider in the date range are listed, along with every date in the range.

This 13+ page report displays useful aggregated data about how well or poorly specific shelter service providers and users are performing at collecting prior housing history data when clients present for shelter. The report prompts for a date range and service providers, and calculates how much is known about the client's residential situation since their last shelter stay.

Do you suspect that a client disappeared because they were merged? Wonder how frequently your super users are actually using the merge function? If you want to get a better handle on how clients are being merged in your community, this is the report for you! With two different output options, you can choose to either look for a specific client, or review multiple merges that took place in your community.

Wondering whether your staff are actually using the modules you've provided them with access to? This is the report for you.

This report shows aggregated usage patterns for users at selected Service Providers in a selected date range. It looks at data about the frequency of record creation in the Client Management modules (e.g. Admissions, Case Management, Incidents, etc.). The report displays average record creation frequency per user, broken down by Service Provider and Rights Template.

This 21+ page report helps communities to assess whether clients are being assessed on time. It measures when the SPDAT was completed for clients, relative to the milestones of: client file creation, providing explicit and CA consent, first shelter book-in, first VI-SPDAT, and first becoming homeless and chronically homeless. The report shows clients served by specific service providers within a specific date range.

This report is used to monitor when users are accessing client files that they shouldn't be. It's not possible to prevent such access, so the best thing we can do is to provide useful tools to audit and monitor user access. It shows instances where a User with a Conflict against a Client accesses that Client's file or data during the period that the Conflict was active, as described in this blog post.

This 18+ page report helps communities to assess whether clients are being assessed on time. It measures when the VI-SPDAT was completed for clients, relative to the milestones of: client file creation, providing explicit consent, providing coordinated access consent, first shelter book-in, and first becoming homeless. The report shows clients served by specific service providers within a specific date range.

This report identifies and calculates housing transitions, overriding the Housing Status field in HIFIS and looking directly at Housing History and shelter Admissions. Housing transitions are defined as moving from one category in a Housing Continuum to another. If you wish to utilize custom housing categories, add a custom Housing Continuum, which you will be prompted to select when you run the report.

In part, this report is designed to assist Ontario communities required to report on transitions out of unsheltered homelessness.

This report is intended to allow Ontario communities who receive HPP funding to use HIFIS data to report out on the By-Name List section of the HPP reporting requirements. Broadly, it reports on the aggregated inflow and outflow to and from your By-Name List (BNL) and breaks down these numbers into the priority population groups.

This is an unofficial report and is not endorsed by the Ontario MMAH.

This report is intended to allow communities in Ontario who receive HPP funding to use HIFIS data to report out on the Emergency Shelters section of the HPP reporting requirements. Broadly, it reports on emergency shelter capacity and usage, broken down into priority population groups.

This is an unofficial report and is not endorsed by the Ontario MMAH.

This report was created by ACRE Consulting to help communities understand the scope of their homeless population, in real time. This report measures the following three indicators:how many clients have active and valid consenthow many clients are actively receiving serviceshow many clients are known to be homeless A combination of these three measures can be used to determine how many people are known to be active...

This report is designed to help communities with their Action-Oriented Case Conferencing by dividing their actively homeless clients into three buckets: Assess, Match, and Navigate. For each bucket, clients are listed, along with the date they were added to the bucket and how long they've been in the bucket.

This report shows a list of clients that have open case files and have had no activity within their case file(s) since a specified date at the selected Service Provider(s). Activity is defined broadly and includes adding or editing Comments, Sessions, Documents, Session Appointments, Session Comments, or editing the Case file itself.

For the municipality’s CHPI reporting needs, they requested a report that will show: The number of Goals that were closed successfully versus unsuccessfully and what the goals were; How many of these goals had a Session created and what type of Session was it; Organized by case manager as well as Service Provider.

This report displays a list of all clients who are chronically homeless at the time that the report is generated, along with their total length of time homeless in the past year, and their current housing situation. Clients who are newly chronically homeless (became chronically homeless in the past year) are highlighted in yellow. Note that this report hard-codes a definition of homelessness; only particular housing types are included and it does not utilize the default rules nor does it look up a housing continuum.

This bundle of reports offers a free option for communities to pull data out of HIFIS and use for their CHPI reporting. These are not official reports and are not endorsed by HIFIS, ESDC, or the Government of Ontario.

Note: The CHPI program has been discontinued and these reports will not be maintained going forward. For the new HPP program that replaces it, see Homelessness Prevention Program (Ontario).

This report is designed to assist communities during the COVID-19 pandemic. If you have a client that you know has contracted the virus, run this report, selecting that client as a parameter, and the report will give you information about where the client has interacted, and with whom, in the past 30 days.

This simple report was comissioned by Lambton County to identify which clients were missing from their Coordinated Access module. It's intended to be exported to Excel and then filtered as needed, and just shows an anonymous list of clients along with their cluster, client status, housing status, Coordinated Access consent status, and whether or not they appear within the Coordinated Access module. Clients who would not appear are highlighted along with the reason they are not appearing.

This simple report takes all clients who have stayed in the selected shelter(s) in the date range, and counts the total number of nights they stayed in shelter during that date range. The graph then sorts the clients by the total number of nights in shelter during the range. Note that this report works best if you select a long date range, like 1 year.

This report is a free tool that's a companion to my data wizardry presentation, You're Probably Lying About Homelessness, which you can watch on the webinars archive page.

This report, commissioned by the City of Ottawa, aggregates data from the first shelter stay of clients in HIFIS 4. In other words, for each client, it looks up to see what was their first date of shelter admission, out of all the stays that have been recorded in HIFIS. Then it summarizes the total unique number of new shelter clients by month and by year, allowing you to track long-term shelter inflow data. There is no date parameters for this report; instead it automatically displays data for up to the past 5 years (if there is data going back that far).

This report includes all Stays that began on or before the Report End Date and are still ongoing or ended on or after the Report Start Date, at any of the selected Service Provider(s).  For these stays, it shows the Geographic Region from the Housing History of each client's previous housing and previous permanent housing.

This newly updated HIFIS Health Check pulls data from HIFIS along 6 metrics:

1. Cluster integration

2. Consent

3. Potential duplicates

4. Unknown housing status

5. User logins

6. Inactive clients

Together, these metrics should serve to provide a high-level overview of how well your HIFIS data is able to support your Coordinated Access system and meet Reaching Home directives.

This report lists all clients with a case open in the selected date range, at the selected service provider. For each client, the following data points are listed: risk of homelessness, contributing factors, housing subsidies, program payments, housing search start date, programs, and case management open and close dates. 

This report was developed for the City of Ottawa to show a list of all clients that had stayed in selected shelter(s) during a specified date range. The report lists clients, grouped by household, and displays each client's family role for that household, along with each family member's date of birth, admission date, and discharge date. 

This report was developed for the City of Ottawa to show a list of all clients that had stayed in selected shelter(s) during a specified date range. The report lists clients, grouped by household, and displays each client's family role for that household, along with each family member's date of birth, admission date, and discharge date. 

This report examines the number of open cases to determine current caseload. It is a tool for communities which are delivering case management services to people experiencing homelessness, to examine whether caseloads are balanced across case managers, and whether overall caseloads meet established standards.

This report was commissioned by the City of Brantford to act as their prioritization list. It builds on the Coordinated Access module in HIFIS 4.0.59, and includes some additional features. Some of these modifications include: Contributing Factors, trimorbidity, current Case goal and caseworker, Family size, approaching inactivity, and presence on a Waiting List.

This report was commissioned by the Region of Durham to act as their prioritization list. It builds on the Coordinated Access module in HIFIS 4.0.59, and includes some additional features. Some of these modifications include: date and location consent was signed at, approaching inactivity, date Housing History was updated, trimorbidity, trauma/abuse, family reunification, and a unique prioritization formula.

This report was commissioned by the County of Lambton to act as their prioritization list. It builds on the Coordinated Access module in HIFIS 4.0.59, and includes some additional features. Some of these modifications include: bypassing the default calculation of chronicity, pulling out some fields from the VI-SPDAT, and using Reason for Service data to determine institutional discharges.

• Contributing Factors, 
• Turnaways, 
• client creation date, 
• most recent service provider interaction, 
• consent type, and 
• most recent city.

This is Waterloo's prioritization list, which pulls data from a Waiting List called PATHS, and includes the following data: name, household type, household size, gender, age, status (Waiting List Priority), caseworker, VI-SPDAT score, SPDAT score, date added to waiting list, date removed from waiting list, days on waiting list, chronic status, trimorbidity (derived from VI-SPDAT), risk (derived from VI-SPDAT), critical safety (derived from Watch Concern), previous shelter, CHAC (presence on another Waiting List), housing preferences (from Custom Table).

This report aggregates data from the shelter stays of returning clients in HIFIS 4. In other words, when a client has previously stayed in a shelter, then after a period of at least 90 days not in shelter, has a new shelter intake, the date of their new shelter intake is counted. Then it summarizes the total number of returning shelter clients by month and by year, allowing you to track long-term shelter inflow data.

This report includes all actions stored in the audit log performed by Users logged in at the selected Service Provider within a specified Date Range. For each action, several data points are reviewed: IP address and Client ID. Then, for each User, several data points are displayed regarding their actions in a given month.

This report shows, for a single client, their housing status, whether they have a housing plan (custom table), their recent VI-SPDAT/SPDAT data, whether they have acitve service restrictions, whether they are on any waiting lists, what programs they are actively enrolled in, and their history of service.

• A summary of the user’s rights templates and what Service Providers they have access to
• A list of all the user’s activities in a specified time period
• A summary of the modules the user accessed, and how many times
• A summary of the clients the user accessed, and how frequently
• A summary of the user’s activities over time, per weekday, and per hour

This report is intended to allow communities in Ontario who receive HPP funding to use HIFIS data to report on housing attainment, loss, and retention. Broadly speaking, the report summarizes data about households that had a move-in or retained housing for 12 months or who became homeless, filtered by date range, service providers, programs, and service types.

This is an unofficial report and is not endorsed by the Ontario MMAH.

This report is intended to allow communities in Ontario who receive HPP funding to use HIFIS data to report out on the program participants section of the HPP reporting requirements, which encompass the majority of sections 1 and 2. Broadly speaking, the report summarizes data about which households received services associated with which Programs. It also determines the first time the household received a service like it, and from that determines whether the client was homeless or at risk of homelessness at the time, and also whether that means the client was new to HPP or a returning household.

This is an unofficial report and is not endorsed by the Ontario MMAH.