HIFIS Improvement Project

ACRE Consulting is represented on the National HIFIS Working Group, which is tasked with advising on the development of HIFIS 4. When you work with as many communities as we do, you start to see patterns and identify areas where the software can be improved for the benefit of many communities.

From time to time, we also undertake larger-scale studies, soliciting feedback from communities on a particular issue and publishing detailed reports.

Housing Match


Our current project! We're working with the Canadian Alliance to End Homelessness again to create some recommendations about improving Housing in HIFIS 4. Part 2 of this project focuses on housing needs and preferences and matching clients to units.

Get involved!
House Keys

Recommendations for Supportive in HIFIS 4

March 2022
👀 Status: Under review

This report, sponsored by the Canadian Alliance to End Homelessness outlines a series of improvements related to a new proposed stand-alone housing module that will accommodate supportive and transitional housing programs.

Download recommendations
Supportive Housing Cover

Recommendations for Shelter Diversion in HIFIS 4

April 7, 2021
🛠️ Status: In development - expected release in HIFIS 4.0.60

The Canadian Alliance to End Homelessness and ACRE Consulting, as members of the National HIFIS 4 Working Group, took the initiative to consult with communities and propose what Diversion could look like in HIFIS 4.

Download recommendations
Diversion Cover

Recommendations for By-Name Lists in HIFIS 4

May 21, 2018
✔️ Status: Implemented in HIFIS

ACRE Consulting was hired by the Canadian Alliance to End Homelessness to assess HIFIS 4 and to provide recommendations regarding modifications to support the integration and implementation of a quality By-Name List.

Download recommendations
BNL Recommendations Cover

HIFIS Ideas and Feature Requests

This is a community area where we share ideas that we've had about new features for HIFIS. You're welcome to share your own ideas, or let us know what you think!

Share your ideas

Known Issues

We keep a list of all the HIFIS issues that we know about. If you're having an issue, it may be helpful to identify whether it's something that another community is also experiencing, or if it's unique to you.

Go to known issues log
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