Products

Outreach intensive case manager (ICM)? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods and services; outreach mapping; the VI-SPDAT, SPDAT, and VAT; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for a typical outreach ICM; your service provider may do things somewhat differently.

This course provides standard training for Outreach Supervisors in Nova Scotia + PEI. In 4 hours of content, it covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods and services; outreach mapping; the VI-SPDAT, SPDAT, and VAT; running reports; and various administrative tasks.

This course provides training for staff that work at day programs, such as drop-in centres. In 2 hours of content, it covers: adding clients, consent, families, and other client information; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; and service restrictions.

This training covers the high-level administrative functions that Community Entities, in their role as a local administrator of the BC Housing instance of HIFIS, might be expected to perform.  Topics covered include: user accounts; programs; reports; configuration for admissions, housing placements, food banks, waiting lists, and goods and services modules; lookup tables; the directory of services; people; custom tables and questionnaires; and various administrative tasks.

Total learning time is around 2.5 hours.

This training covers many administrative functions in HIFIS that might be delegated to someone who administers a portion of the system - a "Local" administrator. Topics covered include: service providers; user accounts; rights; programs; reports; coordinated access; configuration for admissions, housing placements, food banks, waiting lists, and goods and services modules; lookup tables; the directory of services; people; custom tables and questionnaires; and some system settings and administrative tasks.

Total learning time is around 3.5 hours.

This training covers all administrative functions within HIFIS and is useful for high level system administrators. Topics covered include: service providers; clusters; user accounts; rights; programs; reports; coordinated access; configuration for admissions, housing placements, food banks, waiting lists, and goods and services modules; lookup tables; the directory of services; people; custom tables and questionnaires; and various system settings and administrative tasks.

Total learning time is around 5.5 hours.

Do you need ALL the HIFIS training? This bundle grants you access to all the training we offer on ACRE Consulting Academy, now and in the future!

Complete set of HIFIS 4 training required for shelter staff in Newfoundland & Labrador.

Total learning time is about 3 - 3.5 hours.

This bundle is the complete set of HIFIS 4 training required for shelter-based case managers in Newfoundland & Labrador.

Total learning time is about 4 - 4.5 hours.

Complete set of HIFIS 4 training required for shelter supervisors in Newfoundland & Labrador. Optional add-on available for supervisors of case managers.

Total learning time is about 5 - 6 hours.

This course includes additional training for shelter staff who also perform supervisory functions. It includes: managing shelter beds; user accounts; service restrictions; coordinated access; and some light administrative tasks.

Complete set of HIFIS 4 training required for housing-based case managers in Newfoundland & Labrador.

Total learning time is about 3 - 3.5 hours.