This course provides standard training for shelter-based case managers in Nova Scotia + PEI. In 5 hours of content, it covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; case management; providing goods and group activities; the VI-SPDAT and SPDAT assessments; incidents, turnaways, and service restrictions; and running reports.

This course provides training for staff in Nova Scotia and PEI whose primary role is to provide shelter diversion to clients, such as under the SDS program. In 4 hours of content, it covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; the diversion module; shelter operations; providing goods and services; the housing loss prevention module; turnaways and service restrictions; and running reports.

This course provides standard training for Shelter Workers in Nova Scotia + PEI. In 4 hours of content, it covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.

This course provides standard training for Shelter Supervisors in Nova Scotia + PEI. In 4.5 hours of content, it covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; managing shelter beds; running reports; and other administrative tasks.

This course provides standard training for Housing Support Supervisors in Nova Scotia + PEI. In 4 hours of content, it covers: adding clients, consent, families, and other client information; case management; the housing search process; housing loss prevention; SPDAT assessments; goods, and financial assistance; running reports; and various administrative tasks.

This course provides standard training for Housing Support Workers in Nova Scotia + PEI. In 3.5 hours of content, it covers: adding clients, consent, families, and other client information; case management; the housing search process; housing loss prevention; SPDAT assessments; goods, and financial assistance.

Total learning time is about 4.5 hours.

Supportive housing worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, financial and health information, and other client information; case management; VAT & SPDAT assessments; appointments; and running reports.

Total learning time is about 3.5 hours.

Outreach intensive case manager (ICM)? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods and services; outreach mapping; the VI-SPDAT, SPDAT, and VAT; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for a typical outreach ICM; your service provider may do things somewhat differently.

This course provides standard training for Outreach Supervisors in Nova Scotia + PEI. In 4 hours of content, it covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods and services; outreach mapping; the VI-SPDAT, SPDAT, and VAT; running reports; and various administrative tasks.

This course provides training for staff that work at day programs, such as drop-in centres. In 2 hours of content, it covers: adding clients, consent, families, and other client information; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; and service restrictions.