Supervisor Training

Shelter supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; running reports; managing shelter beds; managing user accounts; auditing and other administrative tasks; and coordinated access.

Total learning time is about 5.5 hours.

Note that this is generic training for an average shelter supervisor; your shelter may do things somewhat differently.

Day program supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.

Total learning time is about 4 hours.

Note that this is generic training for an average day program supervisor; your service provider may do things somewhat differently.

Housing-based case management supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the housing search process; VAT & SPDAT assessments; goods and financial assistance; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.

Total learning time is about 5.5 hours.

Note that this is generic training for an average housing-based case management supervisor; your service provider may do things somewhat differently.

Prevention supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; housing loss prevention; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.

Total learning time is about 4.5 hours.

Note that this is generic training for an average prevention supervisor; your service provider may do things somewhat differently.

This training covers the high-level administrative functions that Community Entities, in their role as a local administrator of the BC Housing instance of HIFIS, might be expected to perform.  Topics covered include: user accounts; programs; reports; configuration for admissions, housing placements, food banks, waiting lists, and goods and services modules; lookup tables; the directory of services; people; custom tables and questionnaires; and various administrative tasks.

Total learning time is around 2.5 hours.

This training covers all administrative functions within HIFIS and is useful for high level system administrators. Topics covered include: service providers; clusters; user accounts; rights; programs; reports; coordinated access; configuration for admissions, housing placements, food banks, waiting lists, and goods and services modules; lookup tables; the directory of services; people; custom tables and questionnaires; and various system settings and administrative tasks.

Total learning time is around 5.5 hours.

Do you need ALL the HIFIS training? This bundle grants you access to all the training we offer on ACRE Consulting Academy, now and in the future!