Front Line Staff Training

Shelter worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.

Total learning time is about 4 hours.

Note that this is generic training for an average shelter worker; your shelter may do things somewhat differently.

Day program worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; and running reports.

Total learning time is about 3 hours.

Note that this is generic training for an average day program worker; your service provider may do things somewhat differently.

Housing-based case manager? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the housing search process; VAT & SPDAT assessments; goods and financial assistance; and running reports.

Total learning time is about 4 hours.

Note that this is generic training for an average housing-based case management worker; your service provider may do things somewhat differently.

Prevention worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; housing loss prevention; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for an average prevention worker; your service provider may do things somewhat differently.