This training is a total of 12 hours and covers every area of HIFIS. It is broken into 4, 3-hour parts:

Part 1: Clients

• Clients, the Client List, & Clusters (if applicable)

• Adding Clients, duplicate detection, & merging Clients

• Consent

• Hidden Clients

• Restricting the Client List

• Housing Status, Housing History, & Housing Continuum

• Client Information modules overview (e.g. Financial Profile, Contributing Factors, Contact Information, etc.)

• People

Part 2: HIFIS Modules 1

• Admissions + Reservations

• Rooms & Beds Management

• Goods & Services

• Group Activities

• Encampments

• Outreach Map

• Diversion

• Turn Aways

• Service Restrictions

• Incidents

• Conflicts

• Storage

• Chores

• Food Bank

• Medication Dispensing

• Communications

• Directory of Services

Part 3: HIFIS Modules 2

• Case Management

• Housing Placements

• Housing Loss Prevention

• Housing Subsidies

• Housing Unit Inventory

• SPDAT, VI-SPDAT, and/or VAT

• Surveys & Custom Tables

• Appointments

• Waiting Lists

• Coordinated Access

• Activity & Inactivity

• Reports

Part 4: Administration

• User Accounts & Rights Templates

• Service Providers and their settings

• Clusters and their settings

• Application settings

• Programs

• Look-up Tables

• Auditing

• Client Service Delete

• Miscellaneous administration

Also included with training is 1 license for lifetime access to HIFIS System Administrator Training.