Blog
Video: Sharing Service Information in HIFIS 4
Transcription:
Hi, this is Ali from ACRE Consulting, here to show you a little bit about how information is shared between service providers in HIFIS 4, and what your options are for customization.
The first thing that's important to understand is the difference between client information and service-related information.
Client Information
How to Record a Client's Support Network in HIFIS 4
One of the best practices in ending homelessness is to work with a client to develop a support network of friends, loved ones, and professionals who work together to support the client. That way, an intensive case manager can ensure that the client has robust social supports for the future when the client might have a crisis and the intensive case manager might no longer be available to support the client.
Communities might also simply wish to record a client's emergency contact information or …
New HIFIS 4 Feature: More Secure Passwords
In HIFIS 3, the strength of users' passwords didn't matter as much, because a user had to be at the physical computer in order to login, which meant they were on site at a service provider.
In HIFIS 4, that all changed. The default configuration for HIFIS 4 is that it's hosted on a website that anyone can access if they have the URL. Then all they need is a username and password.
The Olden Days
In the olden days (i.e. a few months ago), communities could set a default password (the factory default …
How to Record Sexual Orientation in HIFIS 4
Update: As of May 2019, CHPI no longer requires reporting on the number of LGBTQ clients that access shelters.
Communities frequently ask me how to record sexual orientation in HIFIS.
There are many reasons that a community would want to collect this information. For example, since we know that LGBTQ youth account for as much as 25%-40% of youth experiencing homelessness, you might want to identify which clients need appropriate services.
In Ontario, any community receiving Community Homeles…