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Custom Tables · Jun 14, 2019
Fun with Custom Tables: Landlord Engagement
In HIFIS, every action typically needs to be attached to a Client. For example: you do a referral for a Client; you do a SPDAT with a Client; you ma…Read more
Legal and Privacy · Apr 10, 2019
Fun with Custom Tables: Consent
As mentioned in a previous article, there are some challenges in HIFIS 4 regarding the ability of users to keep track of who they're allowed to talk…Read more
HIFIS Training · Dec 3, 2018
Waterloo's Privacy and Consent Training Video
Data sharing is great, but it's also hard to balance the need to protect clients' privacy against the potential benefits of an open system. And it's…Read more
Tips and Tricks · Oct 18, 2018
Launch Strategies
 So you're ready to launch HIFIS 4 in your community. Congratulations! But there's still one question remaining.  How, exactly, are you going to fli…Read more
Data and Reporting · Sep 19, 2018
Converting Data to HIFIS 4: What You Should Know
Most communities considering using HIFIS 4 are not starting from scratch. The truth is, in a pre-HIFIS 4 world, communities did something to get dat…Read more
Tips and Tricks · Aug 22, 2018
Shared User Accounts for Temps and Volunteers
Here's the situation: one of the agencies within your community wants to use HIFIS 4. Everything seems to be going pretty well until they casually m…Read more
Tips and Tricks · Aug 13, 2018
What's up with the Geographic Region field on the Client Vitals screen?
Communities ask me all the time about the Geographic Region field on the Client Vitals screen.  All. The. Time. Not sure what I'm talking about?  Th…Read more
Tips and Tricks · Aug 1, 2018
How to Operate a Drop-In Centre in HIFIS 4
Many agencies out there operate a drop-in centre. Many of these agencies also might operate a shelter, or be part of a community that's using HIFIS …Read more
Tips and Tricks · Jul 3, 2018
[Archived] How to Record Shelter Diversion in HIFIS 4
Update: As of HIFIS 4.0.60.1, there is a new Diversion module in HIFIS and this whole post is irrelevant. We’re leaving it up, in case you’re intere…Read more