Blog

Fun with Custom Tables: Landlord Engagement

In HIFIS, every action typically needs to be attached to a Client. For example: you do a referral for a Client; you do a SPDAT with a Client; you make case notes about a Client. Most of the time, this isn’t a problem, except when it is.

2018 in Review

Happy New Year! 2018 was a big year for HIFIS 4, and for us at ACRE Consulting, too! We thought you might enjoy a look back with us at the year that was…

Case Study: Housing Plan

The Region of Waterloo is doing great work in customizing HIFIS 4 to support system wide, client-focused service planning. One of the tools that we helped them to implement is the Housing Plan. This blog post covers an overview of this tool.

Launch Strategies

So you’re ready to launch HIFIS 4 in your community. Congratulations! But there’s still one question remaining. How, exactly, are you going to flip the switch?

Shared User Accounts for Temps and Volunteers

Here’s the situation: one of the agencies within your community wants to use HIFIS 4. Everything seems to be going pretty well until they casually mention that they have a lot of volunteers, or students, or temps, and they typically just create one user account for all of these people to use.  No big deal, right?