Under the Ontario CHPI program, one of the mandatory reporting requirements is to indicate the number of households that received services and supports that are not related to the provision of accommodation but nonetheless assist the receiving households. This is further broken down into two categories of services and supports: case management, which is defined as the provision of assistance that is regular and/or ongoing, and housing assistance, which is defined as the provision of brief, short-term services.
This report is intended to help communities obtain the data necessary to be able to report on their housing assistance supports and services provided. There are a number of important notes that are necessary to help understand the CHPI report and this data, and this report is not guaranteed to work for every community, in particular if you are using HIFIS in a way that is atypical.
In general, this report is designed to present you with the data you need to report on CHPI, but it does not do the reporting for you. You have to think about what data in this report you can report on and what you cannot.
This report includes all clients at selected Service Providers regardless of housing status. It does not divide clients into homeless (indicator 1.5) and housed (indicator 2.4). This is a deliberate decision, because there are a large number of clients for whom HIFIS could not determine a homeless status programmatically, which would result in significant underreporting. It is assumed that you might run this report for, say, a street outreach team and know that all clients served were homeless.
To best use this report going forward, it is recommended that you categorize your services through the use of the Program field, so that you are able to say that Clients served in Programs A, B, and C are homeless while Programs D and E are for those at risk of homelessness.
Not all of the activities listed in this report are eligible for reporting. The reporting requirements state that households that received services provided as part of accommodation (e.g. meals or housing help provided in shelter) should not be counted; that services and supports should not be related to the provision of accommodation; and that services provided as part of supportive housing do not count, etc. All services and supports are included in this report, you must make the determination of what is eligible and what is not.