Referrals: Data Elements

Thank you for your interest in the HIFIS Improvement Project about Referrals and Service Matching.

This is survey 2, covering required data elements connected to referrals.

For the purposes of this survey, a “referral” is referring to any time when you have a client and you arrange for them to receive services at another organization. This could be a simple referral (“here’s the address/phone number”) or a warm transfer (“I’m introducing you to your new caseworker”). It could include a service hand-off (“you’re moving into supportive housing”) or a supplemental service (“let me connect you with the health clinic”). Prioritization decisions are included as referrals (“we’ve agreed that this client will be matched to this housing resource”).

P.S. Did you miss Survey 1?

Yes

Yes, I would like to see a new Referral module

No, we can adapt something in HIFIS sufficiently to handle referrals

It's complicated

1 (i.e. "Referred To" - that's how referrals currently are)

2-3 (similar to Express Service, Housing Placement Attempt, Case Session, Admission)

4-5 (similar to Turnaway, Diversion)

6 or more (similar to Service Restriction, Waiting List)

Other (please explain)

2 (i.e. "Referred To" + "Date" - that's how referrals currently are)

3-6 (similar to Housing Placement Attempt)

7-8 (similar to Express Service, Service Restriction, Waiting List)

9-11 (similar to Case Session, Admission)

12-14 (similar to Turnaway)

15 or more (similar to Diversion)

Other (please explain)

About You

We are collecting this information to provide context to the responses we receive, and also so we have a better idea of how representative the responses collected are.

HIFIS Administrator (involved with managing HIFIS at a system level)

Executive Director, Director, or other top job at a service provider

Manager or Supervisor at a service provider

Front line staff (directly delivering services to clients)

Other

We are the CE and the HIFIS Lead for our community

We are the HIFIS Lead for our community but not the CE

We are the CE but not the HIFIS Lead for our community

We are neither the CE nor the HIFIS Lead for our community

Not sure