# ACRE Consulting ## About **URL:** https://www.acreconsulting.ca **Tagline:** Homeless Individuals and Families Information System (HIFIS) expert **By:** Ali Ryder ## Pages - [Product Tours](https://www.acreconsulting.ca/product-tours) - [Travel Policy](https://www.acreconsulting.ca/travel-policy) - [test](https://www.acreconsulting.ca/test-123) - [ACRE Outreach Dashboard](https://www.acreconsulting.ca/power-bi/acre-outreach-dashboard) - [ABC Client Information Dashboard](https://www.acreconsulting.ca/power-bi/abc-client-information-dashboard) - [ACRE Refugee Analytics Report](https://www.acreconsulting.ca/acre-analytics/refugee-analytics) - [ACRE Drop-In Dashboard](https://www.acreconsulting.ca/power-bi/acre-drop-in-dashboard) - [ABC Shelter Book-In Timeliness](https://www.acreconsulting.ca/abc-shelter-book-in-timeliness): This report contains everything a community or service provider needs to conduct a data quality timeliness audit for their shelter book-ins. It measures the gap between actual book-in time and data entry time. - [Accelerated Training](https://www.acreconsulting.ca/crystal-reports/accelerated-training) - [ACRE Veteran Analytics Report](https://www.acreconsulting.ca/acre-analytics/veteran-analytics) - [ABC Merged Clients](https://www.acreconsulting.ca/abc-merged-clients) - [HIFIS Administration Masterclass](https://www.acreconsulting.ca/masterclass-administration) - [Crystal Reports Mini-Courses](https://www.acreconsulting.ca/crystal-reports/mini-courses) - [ABC Shelter Book-Out Timeliness](https://www.acreconsulting.ca/abc-shelter-book-out-timeliness): This report contains everything a community or service provider needs to conduct a data quality timeliness audit for their shelter book-outs. It measures the gap between actual book-out time and data entry time. - [Core Crystal Reports Training](https://www.acreconsulting.ca/crystal-reports/core-training) - [ABC VI-SPDAT Timeliness](https://www.acreconsulting.ca/audit-boot-camp/vi-spdat-timeliness) - [ABC SPDAT Timeliness](https://www.acreconsulting.ca/abc-spdat-timeliness): This 21+ page report helps communities to assess whether clients are being assessed on time. It measures when the SPDAT was completed for clients, relative to the milestones of: client file creation, providing explicit and CA consent, first shelter book-in, first VI-SPDAT, and first becoming homeless and chronically homeless. The report shows clients served by specific service providers within a specific date range. - [Previous Webinars & Recordings](https://www.acreconsulting.ca/webinars-archive) - [ABC Module Usage](https://www.acreconsulting.ca/abc-module-usage): This report shows aggregated usage patterns for users at selected Service Providers in a selected date range. It looks at data about the frequency of record creation in the Client Management modules (e.g. Admissions, Case Management, Incidents, etc.). The report displays average record creation frequency per user, broken down by Service Provider and Rights Template. - [ABC Rights Templates Usage](https://www.acreconsulting.ca/abc-rights-templates-usage) - [ABC Duplicate Clients](https://www.acreconsulting.ca/audit-boot-camp/duplicate-clients) - [ABC Stale User Accounts](https://www.acreconsulting.ca/abc-stale-user-accounts): This report identifies stale user accounts, covering: users who haven't agreed to the EULA, users who have never logged in, users with no logins in a timeframe you specify, users with concurrent logins, infrequently used accounts, median days since most recent login, and average logins per user. - [Reviewing Services](https://www.acreconsulting.ca/reviewing-services) - [Audit Boot Camp](https://www.acreconsulting.ca/audit-boot-camp) - [ABC Client Vitals Completeness](https://www.acreconsulting.ca/audit-boot-camp/client-vitals-completeness) - [Power BI Dashboards](https://www.acreconsulting.ca/power-bi) - [Crystal Reports Resources](https://www.acreconsulting.ca/crystal-reports/resources) - [ACRE Analytics](https://www.acreconsulting.ca/acre-analytics) - [ABC Housing History Completeness 2](https://www.acreconsulting.ca/audit-boot-camp/housing-history-completeness-2) - [ACRE Deceased Clients Analytics Report](https://www.acreconsulting.ca/acre-analytics/deceased-clients) - [Data Wrangling Project](https://www.acreconsulting.ca/data-wrangling-project) - [HIFIS Guru-in-Training Program](https://www.acreconsulting.ca/hifis-guru-in-training-program) - [Data Quality](https://www.acreconsulting.ca/data-quality) - [HPP Report | 5. Emergency Shelters](https://www.acreconsulting.ca/hpp-report-5-shelters) - [HPP Report | Housing Attainment, Loss, and Retention](https://www.acreconsulting.ca/hpp-report-housing-retention) - [ACRE Shelter Dashboard](https://www.acreconsulting.ca/power-bi/acre-shelter-dashboard) - [ABC Housing History Completeness 1](https://www.acreconsulting.ca/audit-boot-camp/housing-history-completeness-1) - [CAEH](https://www.acreconsulting.ca/caeh) - [Quick Start Guides](https://www.acreconsulting.ca/quickstart) - [ABC Client Information Completeness](https://www.acreconsulting.ca/audit-boot-camp/client-information-completeness) - [Homelessness Prevention Program (Ontario)](https://www.acreconsulting.ca/ontario-hpp) - [HPP Report | Program Participants](https://www.acreconsulting.ca/hpp-report-program-participants) - [HIFIS 4 Implementation Masterclass](https://www.acreconsulting.ca/hifis-4-implementation-masterclass) - [HIFIS Training](https://www.acreconsulting.ca/training) - [Training for HIFIS Administrators](https://www.acreconsulting.ca/administrator-training) - [HPP Report | 3. By-Name Lists](https://www.acreconsulting.ca/hpp-report-3-bnl) - [Reporting](https://www.acreconsulting.ca/reports) - [HIFIS Implementation](https://www.acreconsulting.ca/hifis-implementation) - [HIFIS Improvement Project](https://www.acreconsulting.ca/feature-recommendations) - [Guides to HIFIS Use](https://www.acreconsulting.ca/guides) - [Contact](https://www.acreconsulting.ca/contact) - [Report Writing Training with Crystal Reports](https://www.acreconsulting.ca/crystal-reports) - [HIFIS 4 Health Check](https://www.acreconsulting.ca/health-check) - [HIFIS Training for Staff](https://www.acreconsulting.ca/hifis-training) - [Downloadable Reports](https://www.acreconsulting.ca/download-reports) - [About](https://www.acreconsulting.ca/about) - [ACRE Consulting](https://www.acreconsulting.ca/) ## Blog - [The Perfect Storm: Gazillions of Active Clients](https://www.acreconsulting.ca/blog/121220-gazillions-of-active-clients) by Ali Ryder (Jun 16, 2026) - [Should we adopt Power BI (or Tableau)?](https://www.acreconsulting.ca/blog/121097-should-we-adopt-power-bi-or-tableau) by Ali Ryder (Jun 4, 2026) - [Dealing with non-consenting clients](https://www.acreconsulting.ca/blog/118847-dealing-with-non-consenting-clients) by Ali Ryder (Apr 23, 2026) - [Who's on our BNL?](https://www.acreconsulting.ca/blog/118182-whos-on-our-bnl) by Ali Ryder (Apr 7, 2026) - [When is a bug not a bug?](https://www.acreconsulting.ca/blog/115388-when-is-a-bug-not-a-bug) by Ali Ryder (Mar 27, 2026) - [Should I make a Custom Table for that?](https://www.acreconsulting.ca/blog/115287-should-i-make-a-custom-table-for-that) by Ali Ryder (Jan 20, 2026) - [The Art of the Bug Report](https://www.acreconsulting.ca/blog/115367-the-art-of-the-bug-report) by Ali Ryder (Jan 5, 2026) - [The State of HIFIS in Canada](https://www.acreconsulting.ca/blog/115012-the-state-of-hifis-in-canada) by Ali Ryder (Dec 9, 2025) - [One Report to Rule Them All: The COR and its Predecessors](https://www.acreconsulting.ca/blog/114647-one-report-to-rule-them-all) by Ali Ryder (Nov 18, 2025) - [Takeaways from #CAEH25](https://www.acreconsulting.ca/blog/112615-takeaways-from-caeh25) by Ali Ryder (Oct 31, 2025) - [Template Users](https://www.acreconsulting.ca/blog/112222-template-users) by Ali Ryder (Oct 27, 2025) - [Should I update to the latest version of HIFIS?](https://www.acreconsulting.ca/blog/115140-should-i-update-to-the-latest-version-of) by Ali Ryder (Aug 20, 2025) - [Want to learn SQL?](https://www.acreconsulting.ca/blog/108493-want-to-learn-sql) by Ali Ryder (Jul 21, 2025) - [Using Conflicts to Track Prohibited File Access](https://www.acreconsulting.ca/blog/108172-using-conflicts-to-track-prohibited-file) by Ali Ryder (Jul 2, 2025) - [How to Record Street Outreach in HIFIS 4 (2025 Edition)](https://www.acreconsulting.ca/blog/how-to-record-street-outreach-in-hifis-4) by Ali Ryder (May 20, 2025) - [Helpful Tools: Website Monitor](https://www.acreconsulting.ca/blog/106218-helpful-tools-website-monitor) by Ali Ryder (Apr 25, 2025) - [Use This One Weird Trick For Your HIFIS Email System](https://www.acreconsulting.ca/blog/103833-use-this-one-weird-trick-for-your-hifis) by Ali Ryder (Feb 3, 2025) - [Which look-up tables should I customize?](https://www.acreconsulting.ca/blog/103225-which-look-up-tables-should-i-customize) by Ali Ryder (Jan 13, 2025) - [When do HIFIS users need refresher training?](https://www.acreconsulting.ca/blog/102470-when-do-hifis-users-need-refresher) by Ali Ryder (Dec 11, 2024) - [Takeaways from #CAEH24](https://www.acreconsulting.ca/blog/101637-takeaways-from-caeh24) by Ali Ryder (Oct 31, 2024) - [Reaching Home: Collecting the right data](https://www.acreconsulting.ca/blog/100477-reaching-home-collecting-the-right-data) by Ali Ryder (Sep 17, 2024) - [Reaching Home: Including the right clients](https://www.acreconsulting.ca/blog/100476-reaching-home-including-the-right) by Ali Ryder (Sep 4, 2024) - [How to record supportive housing in HIFIS](https://www.acreconsulting.ca/blog/99877-how-to-record-supportive-housing) by Ali Ryder (Aug 14, 2024) - [Takeaways from #CAEH23](https://www.acreconsulting.ca/blog/92127-takeaways-from-caeh23) by Ali Ryder (Nov 10, 2023) - [Bed-Nights Happen At Midnight](https://www.acreconsulting.ca/blog/90078-bed-nights-happen-at-midnight) by Ali Ryder (Sep 1, 2023) - [Expanded Contact Information](https://www.acreconsulting.ca/blog/85754-expanded-contact-information) by Ali Ryder (May 8, 2023) - [What's the difference between the Unique Identifier List and the Coordinated Access module?](https://www.acreconsulting.ca/blog/76643-uil-vs-ca-module) by Ali Ryder (Feb 16, 2023): Communities are often confused about the Unique Identifier List (UIL) which is found in the HIFIS Reports section of the Report Manager, and the Coordinated Access module, which is labeled as the Coordinated Access - Unique Identifier List and can be accessed through the Front Desk > Coordinated Access. - [Making the most of Transitional housing status](https://www.acreconsulting.ca/blog/77914-making-the-most-of-transitional-housing) by Ali Ryder (Jan 20, 2023) - [Activity and Inactivity](https://www.acreconsulting.ca/blog/100479-activity-and-inactivity) by Ali Ryder (Jan 16, 2023) - [Takeaways from #CAEH22](https://www.acreconsulting.ca/blog/77154-takeaways-from-caeh22) by Ali Ryder (Nov 4, 2022) - [HIFIS 4 Deployment Options in British Columbia](https://www.acreconsulting.ca/blog/75636-hifis-4-deployment-options-in-british) by Ali Ryder (Aug 8, 2022) - [My Initial Thoughts on the Ontario HPP Program](https://www.acreconsulting.ca/blog/75791-my-initial-thoughts-on-ontario-hpp) by Ali Ryder (Apr 12, 2022) - [Supportive Housing in HIFIS 4: Recommendations Report](https://www.acreconsulting.ca/blog/75659-supportive-housing-in-hifis-4) by Ali Ryder (Apr 4, 2022) - [Passwords & Account Security](https://www.acreconsulting.ca/blog/75669-passwords-account-security) by Ali Ryder (Mar 4, 2022) - [New Feature: Clone Users](https://www.acreconsulting.ca/blog/75638-new-feature-clone-users) by Ali Ryder (Dec 2, 2021) - [Why you need TWO reports for Coordinated Access](https://www.acreconsulting.ca/blog/75792-why-you-need-two-reports-for-coordinated-access) by Ali Ryder (Sep 16, 2021) - [[Archived] How to Record Street Outreach in HIFIS 4](https://www.acreconsulting.ca/blog/75750-how-to-record-street-outreach-in-hifis-4) by Ali Ryder (Jul 31, 2021) - [Diversion in HIFIS 4: Recommendations Report](https://www.acreconsulting.ca/blog/75668-diversion-in-hifis-4-recommendations) by Ali Ryder (Jul 16, 2021) - [Simple Training Time Calculator](https://www.acreconsulting.ca/blog/75786-simple-training-time-calculator) by Ali Ryder (Nov 17, 2020) - [Data Dive: Average Length of Stay for Families](https://www.acreconsulting.ca/blog/75793-data-dive-average-length-of-stay) by Ali Ryder (Jul 24, 2020) - [Let's talk about Chronic Homelessness](https://www.acreconsulting.ca/blog/75794-lets-talk-about-chronic-homelessness) by Ali Ryder (Jun 5, 2020) - [How to Record Hotel/Motel Stays in HIFIS 4](https://www.acreconsulting.ca/blog/75751-how-to-record-motel-stays) by Ali Ryder (Mar 6, 2020) - [Understanding Data Volume in Reports](https://www.acreconsulting.ca/blog/75795-understanding-data-volume-in-reports) by Ali Ryder (Jan 7, 2020) - [Family Stays in HIFIS 4](https://www.acreconsulting.ca/blog/75776-family-stays-in-hifis-4) by Ali Ryder (Jul 11, 2019) - [Fun with Custom Tables: Landlord Engagement](https://www.acreconsulting.ca/blog/75777-landlord-engagement) by Ali Ryder (Jun 14, 2019) - [Fun with Custom Tables: Consent](https://www.acreconsulting.ca/blog/75617-fun-with-custom-tables-consent) by Ali Ryder (Apr 10, 2019) - [Waterloo's Privacy and Consent Training Video](https://www.acreconsulting.ca/blog/75618-waterloos-privacy-and-consent-training) by Ali Ryder (Dec 3, 2018) - [Launch Strategies](https://www.acreconsulting.ca/blog/75787-launch-strategies) by Ali Ryder (Oct 18, 2018) - [Converting Data to HIFIS 4: What You Should Know](https://www.acreconsulting.ca/blog/75788-converting-data-to-hifis-4) by Ali Ryder (Sep 19, 2018) - [Shared User Accounts for Temps and Volunteers](https://www.acreconsulting.ca/blog/75789-shared-user-accounts) by Ali Ryder (Aug 22, 2018) - [[Archived] What's up with the Geographic Region field on the Client Vitals screen?](https://www.acreconsulting.ca/blog/75778-geo-region-vitals) by Ali Ryder (Aug 13, 2018) - [How to Operate a Drop-In Centre in HIFIS 4](https://www.acreconsulting.ca/blog/75779-how-to-operate-a-drop-in) by Ali Ryder (Aug 1, 2018) - [[Archived] How to Record Shelter Diversion in HIFIS 4](https://www.acreconsulting.ca/blog/75782-shelter-diversion) by Ali Ryder (Jul 3, 2018) - [A Primer on Limiting Access to Client Files](https://www.acreconsulting.ca/blog/75619-a-primer-on-limiting-access-to-client) by Ali Ryder (May 22, 2018) - [A Primer on Attestation in HIFIS 4](https://www.acreconsulting.ca/blog/75633-a-primer-on-attestation-in-hifis-4) by Ali Ryder (May 1, 2018) - [A Primer on Consent in HIFIS 4](https://www.acreconsulting.ca/blog/75634-a-primer-on-consent-in-hifis-4) by Ali Ryder (Apr 13, 2018) - [New HIFIS 4 Feature: Report Categories](https://www.acreconsulting.ca/blog/75639-report-categories) by Ali Ryder (Feb 15, 2018) - [Custom Look-up Table Values and Roll-Ups](https://www.acreconsulting.ca/blog/75780-custom-look-up-table-values-and-roll-ups) by Ali Ryder (Jan 24, 2018) - [How to Handle Program Billing in HIFIS 4](https://www.acreconsulting.ca/blog/75783-program-billing) by Ali Ryder (Dec 8, 2017) - [Video: Sharing Service Information in HIFIS 4](https://www.acreconsulting.ca/blog/75635-video-sharing-service-information-in) by Ali Ryder (Nov 30, 2017) - [How to Record a Client's Support Network in HIFIS 4](https://www.acreconsulting.ca/blog/75784-support-network) by Ali Ryder (Oct 24, 2017) - [New HIFIS 4 Feature: More Secure Passwords](https://www.acreconsulting.ca/blog/75640-more-secure-passwords) by Ali Ryder (Sep 6, 2017) - [How to Record Sexual Orientation in HIFIS 4](https://www.acreconsulting.ca/blog/75785-sexual-orientation) by Ali Ryder (Jun 29, 2017) ## Courses - [HIFIS 4 Privacy & Legal Resource Bundle](https://www.acreconsulting.ca/courses/70945-hifis-4-privacy-legal-resource-bundle): A collection of sample privacy and legal documents related to HIFIS 4 or HMIS use in general. ## Products - [Client Subpopulations Analytics Bundle](https://www.acreconsulting.ca/products/191795-Client-Subpopulations-Analytics-Bundle): *Presale* This bundle includes four premium reports focusing on your client subpopulations: Deceased Clients; Indigenous Clients (coming soon); Refugee Clients; and Veteran Clients. Reports can be ... - [ABC Client Completeness Bundle](https://www.acreconsulting.ca/products/173356-ABC-Client-Completeness-Bundle): Get those client files in good shape! This bundle includes four premium reports focusing on the completeness of your Client Information: Client Vitals Completeness; Client Information Completeness;... - [ABC Client File Access Report](https://www.acreconsulting.ca/products/197178-ABC-Client-File-Access-Report): Ever had a need to see who had accessed a particular client file? Sure, you can use the Audit Log, but it's not exactly convenient. This report summarizes in one easy-to-read page which users and w... - [ABC De-Duplication Bundle](https://www.acreconsulting.ca/products/201329-ABC-De-Duplication-Bundle): Work out those duplication issues! This bundle includes 2 reports that together can help you tackle the problem of duplicated client files in HIFIS:Duplicate Clients; and,Merged ClientsReports can ... - [ABC Geographic Regions Configuration](https://www.acreconsulting.ca/products/199915-ABC-Geographic-Regions-Configuration): Are you using the Geographic Region Filter? It’s a useful tool, but can be a little fiddly sometimes. Here’s a report that can help you review your Geographic Region settings. Tidying everything up... - [ABC Stalled Open Files](https://www.acreconsulting.ca/products/183583-ABC-Stalled-Open-Files) - [ABC Unauthorized File Access Report](https://www.acreconsulting.ca/products/234196-ABC-Unauthorized-File-Access-Report): This report is used to monitor when users are accessing client files that they shouldn't be. It's not possible to prevent such access, so the best thing we can do is to provide useful tools to audi... - [Diversion Specialist Training](https://www.acreconsulting.ca/products/210463-Diversion-Specialist-Training): Shelter worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, servi... - [Shelter Supervisor Training](https://www.acreconsulting.ca/products/172540-Shelter-Supervisor-Training): Shelter supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, s... - [Shelter-Based Case Manager Training](https://www.acreconsulting.ca/products/198118-Shelter-Based-Case-Manager-Training): Case manager in a shelter? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; case manage... - [Housing-Based Case Management Supervisor Training](https://www.acreconsulting.ca/products/172622-Housing-Based-Case-Management-Supervisor): Housing-based case management supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management;... - [Outreach Supervisor Training](https://www.acreconsulting.ca/products/230330-Outreach-Supervisor-Training): Outreach team supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; tracking encampments; providing ... - [Day Program Supervisor Training](https://www.acreconsulting.ca/products/172614-Day-Program-Supervisor-Training): Day program supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; providing goods, services, and gro... - [Prevention Supervisor Training](https://www.acreconsulting.ca/products/172619-Prevention-Supervisor-Training): Prevention supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; housing loss prevention; providing ... - [HIFIS Training Megabundle](https://www.acreconsulting.ca/products/173379-HIFIS-Training-Megabundle) - [Active Client Summary](https://www.acreconsulting.ca/products/174301-Active-Client-Summary): This report was created by ACRE Consulting to help communities understand the scope of their homeless population, in real time. This report measures the following three indicators:how many clients ... - [Anonymous Clients](https://www.acreconsulting.ca/products/174302-Anonymous-Clients):  This simple report displays a list of all clients with active Declined - Anonymous consent, at selected Service Providers.  - [CAEH Case Conferencing Report](https://www.acreconsulting.ca/products/178223-CAEH-Case-Conferencing-Report): This report is designed to help communities with their Action-Oriented Case Conferencing by dividing their actively homeless clients into three buckets: Assess, Match, and Navigate. For each bucket... - [CAEH Monthly Inflow/Outflow Report](https://www.acreconsulting.ca/products/170771-CAEH-Monthly-Inflow-Outflow-Report) - [Case Management Activity Monitoring](https://www.acreconsulting.ca/products/186215-Case-Management-Activity-Monitoring): This report shows a list of clients that have open case files and have had no activity within their case file(s) since a specified date at the selected Service Provider(s). Activity is defined... - [Chatham Case Management List](https://www.acreconsulting.ca/products/174305-Chatham-Case-Management-List): For the municipality’s CHPI reporting needs, they requested a report that will show: The number of Goals that were closed successfully versus unsuccessfully and what the goals were; How many of the... - [Chronically Homeless List [Thunder Bay]](https://www.acreconsulting.ca/products/174306-Chronically-Homeless-List-Thunder-Bay): This report displays a list of all clients who are chronically homeless at the time that the report is generated, along with their total length of time homeless in the past year, and their current ... - [Chronically Homeless List [York]](https://www.acreconsulting.ca/products/173337-Chronically-Homeless-List-York): This report displays a list of all clients who are chronically homeless at the time that the report is generated, along with their total length of time homeless in the past year, and their current ... - [Client Demographics Report](https://www.acreconsulting.ca/products/174307-Client-Demographics-Report): This report displays all clients who received any services from selected service providers and programs, and displays age and gender, geographic region, household information, contributing factors,... - [Client Stays and Durations](https://www.acreconsulting.ca/products/171900-Client-Stays-and-Durations): This report lists all clients currently booked in to selected Service Providers, and, for each client, lists their current stay duration, their total number of accumulated bed nights since a specif... - [Closed Cases Report](https://www.acreconsulting.ca/products/174308-Closed-Cases-Report): This report displays all clients who received any services from selected service providers and programs, and displays age and gender, geographic region, household information, contributing factors,... - [Contact Tracing Report](https://www.acreconsulting.ca/products/174309-Contact-Tracing-Report) - [Coordinated Access Audit](https://www.acreconsulting.ca/products/173665-Coordinated-Access-Audit) - [Current Clients - Stay Durations](https://www.acreconsulting.ca/products/174333-Current-Clients-Stay-Durations): This report is intended for communities where there is a limit or a target maximum stay for clients in emergency shelters.  The report allows the user to specify a day limit, and the report wi... - [Daily Active Client Report](https://www.acreconsulting.ca/products/174310-Daily-Active-Client-Report): This report includes all Stays, belonging to the selected Service Provider, or at Motels and Referred by the selected Service Provider, that existed at 4:00am on the selected Date. This includes cl... - [Daily Occupancy Checklist - Singles](https://www.acreconsulting.ca/products/174536-Daily-Occupancy-Checklist-Singles): This report includes all active Beds that are in active Rooms, belonging to the selected Service Provider, or at Motels and Referred by the selected Service Provider. Then, for each Bed, ... - [Daily Occupancy Checklist - Families](https://www.acreconsulting.ca/products/174311-Daily-Occupancy-Checklist-Families): This report includes all active Beds that are in active Rooms, belonging to the selected Service Provider, or at Motels and Referred by the selected Service Provider. Then, for each Bed, ... - [Daily Shelter Occupancy (Fixed)](https://www.acreconsulting.ca/products/205084-Daily-Shelter-Occupancy-Fixed) - [Data Cleanup Report: 80+ Year Old Clients](https://www.acreconsulting.ca/products/174537-Data-Cleanup-Report-80-Year-Old-Clients): This is a data quality report that identifies clients aged 80 or older. - [Data Cleanup Report: Children at Non-Family Shelters](https://www.acreconsulting.ca/products/174538-Data-Cleanup-Report-Children-at-Non): This is a data quality report that identifies children at specified shelters. - [Data Cleanup Report: One-Person Families](https://www.acreconsulting.ca/products/174539-Data-Cleanup-Report-One-Person-Families): This is a data quality report that identifies families comprised of a single family member. - [Distribution of Clients by Days in Shelter](https://www.acreconsulting.ca/products/216959-Distribution-of-Clients-by-Days-in): This simple report takes all clients who have stayed in the selected shelter(s) in the date range, and counts the total number of nights they stayed in shelter during that date range. The graph the... - [Duplicate Name Search](https://www.acreconsulting.ca/products/174540-Duplicate-Name-Search): This report displays a list of clients that have similar names, as specified by the report parameters. Note that it only matches exact strings, so for example "Jon" and "Jonathan" might return a ma... - [Encampments Report](https://www.acreconsulting.ca/products/228792-Encampments-Report) - [First Time Shelter Intakes Over Time](https://www.acreconsulting.ca/products/174541-First-Time-Shelter-Intakes-Over-Time): This report, commissioned by the City of Ottawa, aggregates data from the first shelter stay of clients in HIFIS 4. In other words, for each client, it looks up to see what was their first date of ... - [Geographic Region Report](https://www.acreconsulting.ca/products/174585-Geographic-Region-Report): - [Goods Report](https://www.acreconsulting.ca/products/191376-Goods-Report): This report lists Goods from the Goods & Services module and lists which clients received each type of Good. - [Goods Summary Report](https://www.acreconsulting.ca/products/174586-Goods-Summary-Report): This report aggregates data for goods provided in a specified date range at specified Service Providers. - [Group Activities Summary](https://www.acreconsulting.ca/products/174587-Group-Activities-Summary): This report aggregates data for group activities in a specified date range at specified Service Providers.  It sorts by type of group activity, and displays group activity attendance trends ov... - [Highest Service Users](https://www.acreconsulting.ca/products/174588-Highest-Service-Users): This report lists all clients that have had a minimum of X number of total services in a specified date range, where the user running the report specifies the value for X.  Clients are sorted ... - [Homeless Response Line Admission Report](https://www.acreconsulting.ca/products/174589-Homeless-Response-Line-Admission-Report) - [Homeless Response Line Call Log](https://www.acreconsulting.ca/products/174705-Homeless-Response-Line-Call-Log): In Chatham-Kent, the Calls and Visits Log is used to record incoming calls on a hotline. Staff answering the hotline then make arrangements for the caller to stay at a motel. Report shows call info... - [Homes 4 Youth Program Report](https://www.acreconsulting.ca/products/174706-Homes-4-Youth-Program-Report): This report lists all clients with a case open in the selected date range, at the selected service provider. For each client, the following data points are listed: risk of homelessness, c... - [Housing Move-In Dashboard](https://www.acreconsulting.ca/products/174977-Housing-Move-In-Dashboard): This simple run chart displays the number of monthly transitions from homelessness to housing recorded in HIFIS. Users can choose whether to include non-chronic, transitional, and unknown stat... - [Housing Placement Move-Ins with Supports](https://www.acreconsulting.ca/products/184894-Housing-Placement-Move-Ins-with-Supports): - [Housing Placement Summary](https://www.acreconsulting.ca/products/174708-Housing-Placement-Summary): Report that shows, for each active housing placement, the name of client, how long they have been currently housed, how many times they have been rehoused, and average length of previous housing st... - [Housing Stability Client List - Income Source](https://www.acreconsulting.ca/products/174709-Housing-Stability-Client-List-Income) - [Housing Status at Intake and Discharge](https://www.acreconsulting.ca/products/174710-Housing-Status-at-Intake-and-Discharge): This report aggregates information for the housing of clients before and after entering shelters. It displays housing type prior to intake, reason for service, housing type after discharge, and rea... - [Housing Transitions Report](https://www.acreconsulting.ca/products/234370-Housing-Transitions-Report): This report identifies and calculates housing transitions, overriding the Housing Status field in HIFIS and looking directly at Housing History and shelter Admissions. Housing transitions are defin... - [HPP Report | Encampment Transitions](https://www.acreconsulting.ca/products/233081-HPP-Report-Encampment-Transitions): This report is intended to allow communities in Ontario who receive HPP funding to use HIFIS data to report on encampment transitions. This report shows the number of clients who moved from encampm... - [Length of Stay Report](https://www.acreconsulting.ca/products/174980-Length-of-Stay-Report): Tracking length of stay data, particularly for emergency shelters, is a critical component to monitoring the overall performance of your homeless-serving system. Emergency shelters are not intended... - [List of Assets](https://www.acreconsulting.ca/products/229281-List-of-Assets): - [List of Arrears](https://www.acreconsulting.ca/products/229283-List-of-Arrears): - [List of Debts and Arrears](https://www.acreconsulting.ca/products/229289-List-of-Debts-and-Arrears): - [Local Look-Up Table Configuration](https://www.acreconsulting.ca/products/216565-Local-Look-Up-Table-Configuration): This report shows a list of active values in all look-up tables, with the option to show or hide custom values. - [Missing Fields Report](https://www.acreconsulting.ca/products/174981-Missing-Fields-Report): This report displays a list of clients who received services within a specified date range at specified Service Providers. The report then displays mandatory modules (defined by York Region) and in... - [MMIWG2S Risk Factors Report](https://www.acreconsulting.ca/products/211347-MMIWG2S-Risk-Factors-Report): This report, developed for the Brandon Neighbourhood Renewal Corporation, was intended to identify which indigenous women were at the highest risk for becoming missing or murdered. Watch their pres... - [Monthly Occupancy Report](https://www.acreconsulting.ca/products/174982-Monthly-Occupancy-Report): This report was developed for the City of Ottawa to show a list of all clients that had stayed in selected shelter(s) during a specified date range. The report lists clients, grouped by household, ... - [Monthly Program Billing Report](https://www.acreconsulting.ca/products/174983-Monthly-Program-Billing-Report): This report was developed for the City of Ottawa to show a list of all clients that had stayed in selected shelter(s) during a specified date range. The report lists clients, grouped by household, ... - [Open Caseload Report](https://www.acreconsulting.ca/products/176244-Open-Caseload-Report) - [Prioritization List [Brantford]](https://www.acreconsulting.ca/products/176245-Prioritization-List-Brantford): This report was commissioned by the City of Brantford to act as their prioritization list. It builds on the Coordinated Access module in HIFIS 4.0.59, and includes some additional features. Some of... - [Prioritization List [Durham]](https://www.acreconsulting.ca/products/176247-Prioritization-List-Durham): This report was commissioned by the Region of Durham to act as their prioritization list. It builds on the Coordinated Access module in HIFIS 4.0.59, and includes some additional features. Some of ... - [Prioritization List [Lambton]](https://www.acreconsulting.ca/products/176248-Prioritization-List-Lambton): This report was commissioned by the County of Lambton to act as their prioritization list. It builds on the Coordinated Access module in HIFIS 4.0.59, and includes some additional features. Some of... - [Prioritization List [Thunder Bay]](https://www.acreconsulting.ca/products/176249-Prioritization-List-Thunder-Bay): This report was commissioned by the District of Thunder Bay Social Services Administration Board to act as their prioritization list. It builds on the Coordinated Access module in HIFIS 4.0.59, and... - [Prioritization List [Waterloo]](https://www.acreconsulting.ca/products/176250-Prioritization-List-Waterloo): This is Waterloo's prioritization list, which pulls data from a Waiting List called PATHS, and includes the following data: name, household type, household size, gender, age, status (Waiting List P... - [Quality Assurance: Clients Missing Housing Records](https://www.acreconsulting.ca/products/176253-Quality-Assurance-Clients-Missing): This report includes clients currently booked in to shelters, with no housing history record, or no updates to housing history in the past 180 days. - [Quality Assurance: Clients Missing Income Records](https://www.acreconsulting.ca/products/173334-Quality-Assurance-Clients-Missing-Income): This report includes clients currently booked in to shelters, with no income record, or no updates to income in the past 180 days. - [Quality Assurance: Clients Missing VI-SPDAT Records](https://www.acreconsulting.ca/products/176252-Quality-Assurance-Clients-Missing-VI): This report includes clients currently booked in to shelters, with no income record, or no updates to income in the past 180 days. - [Rent Fund Summary Report](https://www.acreconsulting.ca/products/218574-Rent-Fund-Summary-Report): This report summarizes Housing Subsidies, by Reason for Service, Income, Program, Service Provider, and Family status. - [Returns to Shelter Over Time](https://www.acreconsulting.ca/products/175108-Returns-to-Shelter-Over-Time): This report aggregates data from the shelter stays of returning clients in HIFIS 4. In other words, when a client has previously stayed in a shelter, then after a period of at least 90 days not in ... - [Room-Based Occupancy](https://www.acreconsulting.ca/products/175107-Room-Based-Occupancy): This report is intended for family shelters to calculate their room-based occupancy rates (as opposed to bed-based occupancy rates) over time. - [Security Report](https://www.acreconsulting.ca/products/175106-Security-Report): This report includes all actions stored in the audit log performed by Users logged in at the selected Service Provider within a specified Date Range. For each action, several data points are review... - [Service Restrictions](https://www.acreconsulting.ca/products/175104-Service-Restrictions): This report was commissioned by the Region of Waterloo to reproduce the existing Barred Clients report from HIFIS 3.  - [Services Report](https://www.acreconsulting.ca/products/191373-Services-Report): This report lists Services from the Goods & Services module and lists which clients received each type of Service. - [Services Summary Report](https://www.acreconsulting.ca/products/175102-Services-Summary-Report): This report aggregates data for services provided in a specified date range at specified Service Providers. - [Sessions Report](https://www.acreconsulting.ca/products/191375-Sessions-Report): This report lists Sessions from the Case Management module and lists which clients received each type of Session. - [Simple Case Management List](https://www.acreconsulting.ca/products/175101-Simple-Case-Management-List): A report that a case manager can create that shows all of their open and closed cases for the month . This should show number of cases opened and closed for a time period but also list the client's... - [Stealth Clients](https://www.acreconsulting.ca/products/175100-Stealth-Clients): This simple report displays a list of all clients with the Hidden state. - [Turnaways Summary](https://www.acreconsulting.ca/products/175099-Turnaways-Summary): This report aggregates data for turnaways in a specified date range at specified Service Providers.  It displays reason for turnaway, incoming and outgoing referrals on turnaways, and the turn... - [VI-SPDAT Distribution Report](https://www.acreconsulting.ca/products/175098-VI-SPDAT-Distribution-Report): This report displays the distribution of VI-SPDAT scores, grouped by type of VI-SPDAT. - [Waterloo Incident Report](https://www.acreconsulting.ca/products/174713-Waterloo-Incident-Report) - [Waterloo Motel Billings Report](https://www.acreconsulting.ca/products/174984-Waterloo-Motel-Billings-Report): This report cross-references data from shelter Admissions and the Goods & Services module, based on Waterloo's practices for motel stays. Because it is fairly specific, this report is not likel... - [Waterloo My Client Dashboard](https://www.acreconsulting.ca/products/174985-Waterloo-My-Client-Dashboard): This report shows, for a single client, their housing status, whether they have a housing plan (custom table), their recent VI-SPDAT/SPDAT data, whether they have acitve service restrictions, wheth... - [Winnipeg HPS Report](https://www.acreconsulting.ca/products/174711-Winnipeg-HPS-Report): Used for HPS reporting. Report includes: referrals; turn aways; reason for service; breakdown by age, gender, veteran, immigration; episodic and chronic calculations; and length of stay. - [York Auditing Report](https://www.acreconsulting.ca/products/174303-York-Auditing-Report): This report allows the user to select a user and then audit that user’s actions. The report displays: A summary of the user’s rights templates and what Service Providers they have access to A list ... - [Appointments Dataset](https://www.acreconsulting.ca/products/179698-Appointments-Dataset): This simple view compiles information from the Appointments module into one convenient dataset. It includes all the relevant information about each Appointment, including client information, locati... - [Bed List Dataset](https://www.acreconsulting.ca/products/186896-Bed-List-Dataset): This dataset is a fixed version of vw_BedList. It's not quite a bug, but the data in vw_BedList has been collected in a way that makes it difficult to use. This cleaner dataset simply lists all the... - [Calls and Visits Log Dataset](https://www.acreconsulting.ca/products/179699-Calls-and-Visits-Log-Dataset): This simple view compiles information from the Calls and Visits Log module into one convenient dataset. It includes all the relevant information about each log, including client information, subjec... - [Case Management Dataset Bundle](https://www.acreconsulting.ca/products/226333-Case-Management-Dataset-Bundle): This bundle includes the following:Case Management Summary DatasetCase Management Sessions DatasetCase Management Comments Dataset - [Case Management Summary Dataset](https://www.acreconsulting.ca/products/226329-Case-Management-Summary-Dataset): - [Case Management Sessions Dataset](https://www.acreconsulting.ca/products/226330-Case-Management-Sessions-Dataset): - [Case Management Comments Dataset](https://www.acreconsulting.ca/products/226331-Case-Management-Comments-Dataset): - [Clients Privacy Dataset](https://www.acreconsulting.ca/products/180109-Clients-Privacy-Dataset): This dataset is an improved version of vw_ClientBasics that respects the privacy of clients. It includes names, gender, DOB, age, and citizenship, veteran, and indigenous statuses. In addition, it ... - [Custom Tables (Case Management) Dataset](https://www.acreconsulting.ca/products/234907-Custom-Tables-Case-Management-Dataset): The view combines data from all Custom Tables attached to the Case Management module in your community, making it much easier to utilize your custom data. - [Custom Tables (Client Vitals) Dataset](https://www.acreconsulting.ca/products/179700-Custom-Tables-Client-Vitals-Dataset): The view combines data from all Custom Tables attached to the Client Vitals screen in your community, making it much easier to utilize your custom data. - [Clients Services Dataset](https://www.acreconsulting.ca/products/186894-Clients-Services-Dataset): This dataset is a fixed version of vw_ClientsServices. For several years now there has been a bug present in vw_ClientsServices, which is referenced by many reports. The bug? This view doesn't incl... - [Diversion Dataset](https://www.acreconsulting.ca/products/231342-Diversion-Dataset) - [Family Members Dataset](https://www.acreconsulting.ca/products/191225-Family-Members-Dataset): This view compiles information about the family memberships of clients in HIFIS. Each record represents a client's family membership, with applicable date ranges, along with their family role. It a... - [Family Stays Dataset](https://www.acreconsulting.ca/products/190906-Family-Stays-Dataset): The view combines data from the Admissions module and also the Families module. The following logic is used: when the client booked in, were they in a family? And if so, did any other mem... - [Goods & Services Dataset Bundle](https://www.acreconsulting.ca/products/226332-Goods-Services-Dataset-Bundle): This bundle includes the following:Goods & Services (Merged) DatasetGoods & Services (Goods) DatasetGoods & Services (Services) Dataset - [Goods & Services (Merged) Dataset](https://www.acreconsulting.ca/products/174702-Goods-Services-Merged-Dataset): This view compiles and merges information from the Goods & Services module into one convenient dataset. It includes all the relevant information about each Goods & Services transaction, inc... - [Goods & Services (Services) Dataset](https://www.acreconsulting.ca/products/174701-Goods-Services-Services-Dataset): This simple view compiles information from the Goods & Services module into one convenient dataset. It includes all the relevant information about each Services transaction, including client in... - [Goods & Services (Goods) Dataset](https://www.acreconsulting.ca/products/174700-Goods-Services-Goods-Dataset): This simple view compiles information from the Goods & Services module into one convenient dataset. It includes all the relevant information about each Goods transaction, including client infor... - [Group Activities Dataset Bundle](https://www.acreconsulting.ca/products/234952-Group-Activities-Dataset-Bundle): This bundle includes the following:Group Activities DatasetGroup Activities Clients Dataset - [Group Activities Dataset](https://www.acreconsulting.ca/products/234947-Group-Activities-Dataset): This view compiles all the relevant information about each group activity, including aggregated information about the number of attendees, but does not include information about the attendees thems... - [Group Activities Clients Dataset](https://www.acreconsulting.ca/products/234949-Group-Activities-Clients-Dataset): This view compiles relevant information about each group activity with a record for each attendee. - [Housing Placements Dataset](https://www.acreconsulting.ca/products/179744-Housing-Placements-Dataset): This view pulls in data from over 40 fields that are relevant to Housing Placements, so you have an easy way to reference everything you need, all in one place. It includes several useful measureme... - [Incidents Dataset](https://www.acreconsulting.ca/products/191511-Incidents-Dataset): This simple view compiles information from the Incidents module into one convenient dataset. It includes all the relevant information about each Incident, including involved clients and staff, emer... - [Program Entry Dataset](https://www.acreconsulting.ca/products/179868-Program-Entry-Dataset): This view pulls data from all services where a Program has been added. For each Program, a client's Program Entry Date is determined as the earliest date that a client ever began receiving a servic... - [Turnaways Dataset](https://www.acreconsulting.ca/products/196090-Turnaways-Dataset): This simple view compiles information from the Turnaways module into one convenient dataset. It compiles both identified and anonymous Turnaways together, making it easier to summarize. It includes... - [VI-SPDAT v2 Dataset](https://www.acreconsulting.ca/products/179869-VI-SPDAT-v2-Dataset): The dataset pulls data from the VI-SPDAT (Adult) version 2 and organizes it into a single view, listing overall data about the VI-SPDAT (i.e. caseworker, date and time) along with answers to indivi... - [Client Data Review](https://www.acreconsulting.ca/products/192534-Client-Data-Review): What client information are you collecting? Are you collecting it well? Is it the data you should be collecting? Hire ACRE Consulting to conduct a Client Data Review to answer these questions and m... - [Coordinated Access Review](https://www.acreconsulting.ca/products/232476-Coordinated-Access-Review): Are your active clients staying active and your inactive clients moving to inactive on the correct dates?Do your clients’ housing statuses reflect reality?Are your clients known by name and consent... - [Data Sharing Review](https://www.acreconsulting.ca/products/232067-Data-Sharing-Review): What shared data do staff have access to?What decisions have been made to grant staff access to more or less data than the default?Do those decisions make sense?Hire ACRE Consulting to conduct a Da... - [Service Module Review](https://www.acreconsulting.ca/products/192588-Service-Module-Review): How should we be using HIFIS? Where are staff recording the assistance they're providing to clients? Are those the right places? Hire ACRE Consulting to conduct a Service Module Review to answ... - [Rights Templates Review](https://www.acreconsulting.ca/products/219859-Rights-Templates-Review): Are staff granted rights that support optimal use of HIFIS?Do staff have too many rights they don’t use?Should staff be granted additional rights to support their work?Hire ACRE Consulting to condu... - [Programs Review](https://www.acreconsulting.ca/products/231056-Programs-Review): Have you set up Programs optimally?Does your Program-related data quality need improvement?Are your Programs enabling data analysis, or hindering it?Hire ACRE Consulting to conduct a Programs Revie... - [Custom Tables Review](https://www.acreconsulting.ca/products/193762-Custom-Tables-Review): What Custom Tables do you have set up? Are your staff actually using them? Are your Custom Tables working for you or against you? Hire ACRE Consulting to conduct a Custom Tables Review to answer th... - [Comprehensive HIFIS Training (Live)](https://www.acreconsulting.ca/products/220218-Comprehensive-HIFIS-Training-Live): Comprehensive training for HIFIS Administrators, covering: End-user HIFIS training in detail, to enable students to become future trainers, and HIFIS Administration, to enable students to manage th... - [Report Beauty School (Beta)](https://www.acreconsulting.ca/products/189035-Report-Beauty-School-Beta): - [Parameter Parade](https://www.acreconsulting.ca/products/183019-Parameter-Parade): - [Date Night](https://www.acreconsulting.ca/products/196456-Date-Night): - [The Missing Link (Beta)](https://www.acreconsulting.ca/products/189043-The-Missing-Link-Beta): - [Subreport Spectacular](https://www.acreconsulting.ca/products/185124-Subreport-Spectacular): - [DIY Priority List](https://www.acreconsulting.ca/products/184784-DIY-Priority-List): - [Accelerated Reporting in HIFIS 4 Training (with Crystal Reports)](https://www.acreconsulting.ca/products/208748-Accelerated-Reporting-in-HIFIS-4): This training, for advanced users, is a total of 6 hours of instruction covering most of the Reporting in HIFIS 4 Training (with Crystal Reports) curriculum. It is intended for students who are eit... - [HIFIS Administration Masterclass](https://www.acreconsulting.ca/products/208433-HIFIS-Administration-Masterclass) - [Custom Prioritization Report Validation/Update](https://www.acreconsulting.ca/products/232805-Custom-Prioritization-Report-Validation): We will review your custom prioritization report and identify errors, explain the logic of the report, and answer any questions you may have about it, and/or update your report to fix errors, incor... - [Diversion Add-On Training](https://www.acreconsulting.ca/products/239485-Diversion-Add-On-Training): This course includes additional training for staff who use HIFIS for diversion. Because this is a newer module, it's not part of the core training for any of our other roles yet, so this is intende... - [HIFIS 4 Implementation Masterclass](https://www.acreconsulting.ca/products/174777-HIFIS-4-Implementation-Masterclass) - [HIFIS 4 Implementation Masterclass | Term 1: Planning](https://www.acreconsulting.ca/products/186222-HIFIS-4-Implementation-Masterclass-Term)