Commissioned by York Region.

This report aggregates data for turnaways in a specified date range at specified Service Providers.  It displays reason for turnaway, incoming and outgoing referrals on turnaways, and the turnaways trends, month-over-month.

For each section, the report displays:

  • Known households (how many households turned away were known clients)
  • Anonymous households (how many households turned away were not known clients)
  • Total people (the total number of people turned away)
  • Total turnaways (how many distinct turnaway events occurred)